We made some changes to Eyowo’s virtual dollar card service

We made some changes to Eyowo’s virtual dollar card service

Mar 22, 2021

1 min

Augustine Ogwo

Augustine Ogwo

It is important we make it clear why we had to make this tough but necessary decision.

We recently decided to suspend our virtual Dollar card service temporarily.

We recently decided to suspend our virtual Dollar card service temporarily.

It was really a difficult decision to make but after a number of meetings, consultations, and considerations, we knew this was the way to go. We made this decision in order to ensure we explore every available means to provide you immense value for your money.

More than ever, we remain determined to deliver world-class financial services to you. We see what you want to become, and we are here to help you get there.

It is important we make it clear why we had to make this tough but necessary decision.

Why the temporary suspension?

The virtual Dollar card service happens to be a popular feature for most Eyowo users. For this reason, it is important that we have it working at optimal capacity just as every other feature on the app.

The decision to put a temporary hold on the creation of new cards presents us an opportunity to further serve you better by improving and revamping the existing dollar card service.

What’s the implication?

The temporary suspension of our Dollar card services means that we have put a hold on the creation of new Dollar cards and the funding of existing ones.

Customers with funded Dollar cards have nothing to worry about as they can keep spending online till they exhaust their available balance.

  • Eyowo customers will be unable to create new Dollar cards for the duration of this temporary hold.
  • Eyowo customers who have existing Dollar cards will no longer be able to fund those for the duration of this temporary hold.
  • Eyowo customers with existing and funded Dollar cards can continue spending online till they exhaust the amount on the card.

We apologize for all the inconveniences this decision may present. In the same vein, we assure you of an improved and more robust Dollar card service in the near future.

We’ve also got some surprises up our sleeves and we will be sharing those with you in the coming weeks.

Thank you for choosing Eyowo.

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